Digital Island and RingCentral Launch Strategic Partnership to Deliver Secure, AI Unified Communications for New Zealand businesses.
First Global Service Provider partnership for RingCentral in New Zealand.
Digital Island will comprehensively sell, design, implement, and support RingCentral’s market-leading suite of unified communications, contact centre, and advanced artificial intelligence (AI) customer engagement solutions across the spectrum of New Zealand organisations that Digital Island serves.
"As RingCentral’s first partner in New Zealand, Digital Island is proud to bring Kiwi businesses access to the world-class, AI-powered Unified Communications and Contact Centre solutions that modern organisations require. Businesses are increasingly looking to technology and AI to drive efficiency and growth. Whether organisations are taking their first steps into cloud and AI adoption or accelerating business-wide transformation, Digital Island is here to help them.
"New Zealand businesses are highly innovative and rapidly modernising their communications” said Homayoun Razavi, EVP and GM of Global Service Providers at RingCentral. "Central to our global vision is partnering with local market leaders who deeply understand the operational needs of their region, and we are proud to welcome Digital Island as our first GSP partner in New Zealand.
"New Zealand organisations are prioritising operational resilience, predictable spend, and execution quality over unproven disruption,” noted Krishna Baidya, Frost & Sullivan Head of Connected Work and Customer Contact Research, Asia-Pacific. “Moving off legacy communications takes more than software licenses. It takes a local partner who can own strategy, deployment, and ongoing support, end to end. Pairing RingCentral's cloud platform with Digital Island's local service model gives New Zealand businesses a practical, lower-risk path to modernization.”
Digital Island and RingCentral are currently engaging with early-adopter clients ahead of general availability later this year.
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