BCP planning with Digital Island

Business Continuity Planning with Digital Island.

Our team has moved into Business Continuity Mode (BCP), working remotely and fully functional. All of our systems are available so we can continue to support you. We want to make sure you can do the same for your business and your customers, no matter the size.

Continuity and contingency planning is about being prepared for all types of disruptions, and quickly getting back on your feet. Our BCP solutions are designed to suit all size businesses and enable your staff to remain productive and collaborate from home or remote locations - with the added peace of mind that everything is secure.

The right plan for you

BCPOptions
Call us on 09 631 1369 to discuss

 

Customer responsibilities

  • Provide overall project staff contact, and staff contact per site.
  • Provide information requested in a timely and accurate manner.
  • Perform internal staff communication relating to installation.
  • Any network changed required to be made by your IT department.

Installations exclude

  • Supply/config of cabling, switches, firewalls or computer hardware.
  • Any costs incurred by 3rd party.
  • SLAs exclude number redirections & porting.

Conditions

  • Time & Material rates $125 per hour. Setup & site fee cost of $500 applies to new customers.
  • A Telepo license is needed for each user and additional system license fees may apply e.g. IVR, hunt groups, ACD.
  • After hours rate @ time and a half.
  • Clock starts when job reaches front of provisioning queue.